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Teleassistance operator m/w permanent contract |
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Administrative assistant m/w fixed-term contract |
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Installation and maintenance technician, permanent contract |
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Teleassistance operator m/w permanent contract MISSIONS - You will process calls
received at the "Teleassistance and telesurveillance centre"
operational 24 hours a day, according to a work
schedule,
- You will receive calls from
our beneficiaries in need of assistance, some of whom speak in
English notably for vehicle
TELEAID.
- You will guarantee the
quality of the welcome and telephone reply, respecting procedures
and regulations specific to our
activity.
PROFILE
REQUIRED - Experience desired in call
reception,
- Human relations and
psychological qualities for telephone contact,
- Dynamism and teamwork
ability,
- Available for shift work,
24 hours a day,
- Data processing
skills,
- Highschool diploma + 2
years higher education,
- Fluent in
English,
- Specific internal training
given for this activity.
To apply for
this offer, please send a letter of motivation with your CV
to: GTS – service
DRH : 81, rue Pierre Sémard, 92320
CHATILLON. Or send a fax
to: 01-46-12-12-13 or an e-mail to:
nicole.de.noual@gts-teleassistance.com Administrative assistant m/w fixed-term contract  MISSIONS You will be responsible
for: - The management and
administrative follow through of client service files (data
processing of different files, filing, various
tasks)
- Telephone relations with
our clientele (subscribers, Heads of departments and
communes)
- Invoicing
PROFILE
REQUIRED - 2 years experience in a
similar position,
- Personal relations
qualities for telephone contact with the
clientele
- Method,
rigour
- Dynamism and an aptitude
for teamwork,
- Data processing skills
(Windows, Excel and Word)
- Highschool diploma + 2
years higher education
- Internal training
supplied.
To apply for
this offer, please send a letter of motivation with your CV
to: GTS – service
DRH : 81, rue Pierre Sémard, 92320
CHATILLON. Or a fax to:
01-46-12-12-13 or an e-mail to:
nicole.de.noual@gts-teleassistance.com Installation and maintenance technician, permanent contract MISSIONS You will be responsible for
installing, maintaining and removing "Teleassistance" systems in
the "Ile de France" region or, depending upon the company’s
exceptional needs, throughout France. PROFILE
REQUIRED - Technical diploma in
electrical engineering or electronics
- Dynamism and aptitude for
teamwork
- Experience in a similar
position
- Autonomy
- Excellent personal
relations qualities for direct contact with our different
Teleassistance department subscribers
- Possession of a B class
driving licence for more than 2 years
To apply for this offer,
please send a letter of motivation with your CV
to: GTS – service
DRH : 81, rue Pierre Sémard, 92320
CHATILLON. Or a fax to:
01-46-12-12-13 or an e-mail to:
nicole.de.noual@gts-teleassistance.com
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A dedicated contact for vulnerable
people, a teleassistance operator acts as a relay between elderly
or handicapped people and those close to them,
medical or paramedical
services and, if needed, emergency services. Our listening centres, operational 24 hours a
day and 7 days a week, receive and regulate over 1 000 calls every
day. Your principal
mission will be to PROVIDE COMFORT, REASSURE and ASSIST in a
professional and efficient manner. You will be
supported by a psychologist who will continue the interview and
evaluate the level of social distress, working in close
coordination with the gerontology and social departments who wanted
to put this service in place. After specific training you will
also provide an assistance mission for vehicles involved in an
accident, as part of an automobile manufacturer’s European
development project.
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To apply, click here ! |
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